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Customer Feedback - Mr Richardson, Derbyshire

The technical help was extremely thorough and explained in terms a non specialist would understand. Nothing was too much trouble and John and his team were professional throughout.
...my bathroom survived a flood when the waste failed because of a faulty part!
My joiner said the engineered oak flooring was a quality product and a dream to fit.

Dear John,

I cannot say how pleased I am with every aspect of my order. Delivery was prompt. Price excellent,considering the specification and fast delivery of your engineered oak flooring to our house in Derbyshire. The lorry even got down my narrow country lane. The technical help was extremely thorough and explained in terms a non specialist would understand. Nothing was too much trouble and John and his team were professional throughout.

I chose engineered oak for my entire cottage including all wet areas and after treatment with Teatex my bathroom survived a flood when the waste failed because of a faulty part!

My joiner said the engineered oak flooring was a quality product and a dream to fit. Upstairs they 'secret' nailed the floor and in the kitchen/living room I fitted Warmup underfloor heating and adhesive and some nails were used I believe. The floor is warm to bare feet anyway but with the insulation and heating the warm up time is quick and the heating effect delightful.

The floor is so solid and stable thanks to the high specification of the product. The wider, longer boards look beautiful in this old cottage.

I have no hesitation in recommending this company. Thank you.

Best regards

John Richardson

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