"They were so helpful and any small question or detail we had to discuss; they were always on hand to help us. The personal service was second to none."
As a family business we love hearing back from our customers. We received the following feedback and photos from Dr Hemmingway, who purchased the Supreme 190mm x 21mm engineered oak flooring from us.
Photos can also be found below.
I have sent you some new pictures. I am so pleased with the floor!
We were so confused about what kind of engineered wood flooring to buy for our cottage renovation, and we looked for ages on the internet and sent off for so many samples. It really is so difficult to know what to do as there are so many products out there. But then we came across Tom and his team from JFJ wood flooring. From then on, we were in safe hands.
We had so much personal advice and long conversations on the phone about exactly what we needed and wanted for our project. They were so helpful and any small question or detail we had to discuss; they were always on hand to help us. The personal service was second to none. The samples that arrived were actually a size that we could properly judge the flooring in our home. And when the product arrived, we were so thrilled.
We had some professional floor fitters to fit our flooring and they commented on the quality of the product- they said it was impressive in terms of the thickness of the oak and the backing as well and they were really impressed with the detailed finishing with regards to the way knots in the wood had been finished for a unique and bespoke finish. Our flooring is absolutely superb.
We could not be happier and we are still able to ring Tom to ask about any after care for our floor. The company was so helpful, so personal and made our restoration project a dream when it came to the flooring. I couldn’t recommend JFJ wood flooring enough…..the product is first class and so is the customer care.